Cookie Policy

Last updated: December 8, 2025

This Cookie Policy explains how Pawsport ("we", "us", or "our") uses cookies and similar tracking technologies when you visit www.pawsport.au ("the Site") or use our services. This policy will help you understand what cookies are, how we use them, and how you can manage your cookie preferences.

This policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By continuing to use our Site, you acknowledge that you have been informed about our use of cookies. You may manage your preferences at any time.

What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, tablet, etc.) when you visit a website. They help websites function efficiently and provide insights to site owners.

Cookies may be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device until they expire or you manually delete them).

How We Use Cookies

We use cookies and similar tracking technologies for the following purposes:

Essential Cookies

These cookies are necessary for the Site to function properly. They enable core functionality such as security, network management, shopping cart operations, and account access. These cannot be disabled.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. This includes data about which pages are visited most often, how long users stay on pages, and any error messages they encounter. We use this information to improve how our Site works and enhance user experience.

Functionality Cookies

These cookies allow the Site to remember choices you make (such as your language preference, region, or login details) and provide enhanced, more personalised features. They may also be used to remember items you've placed in your shopping cart or wishlist.

Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an ad and measure the effectiveness of advertising campaigns. These cookies are usually placed by third-party advertising networks with our permission.

Third-Party Cookies

In addition to our own cookies, we may also use third-party cookies from service providers and partners. These third parties may include:

  • E-commerce platforms (such as Stripe) that power our online store
  • Analytics services (such as Google Analytics) that help us understand site usage
  • Payment processors that handle secure transactions
  • Advertising networks that deliver targeted ads
  • Social media platforms for social sharing features

These third parties have their own privacy policies, and we have no control over how they use their cookies. We recommend reviewing their privacy policies to understand how they collect and process your information.

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through the following methods:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, please note that if you disable or refuse cookies, some parts of the Site may become inaccessible or not function properly.

Mobile Device Settings

If you access our Site through a mobile device, you can manage your preferences through your device's settings. Both iOS and Android devices offer options to limit ad tracking and reset your advertising identifier.

Legal Compliance and Consent

Under the Australian Privacy Principles, we are required to:

  • Clearly disclose our data collection practices, including cookies.
  • Obtain informed consent where personal information is collected.
  • Provide mechanisms for users to manage their preferences.

We do not rely solely on implied consent through continued use. Where personal information is involved, we seek active consent via appropriate mechanisms.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update this policy with a revised “Last updated” date. We encourage you to review this Cookie Policy periodically.

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals, and our Site does not respond to DNT browser signals at this time. We will continue to monitor developments in DNT technology and may adopt a standard once one is established.