Disclaimer

Last updated: December 8, 2025

The following disclaimers apply to all products, services, and information provided by Pawsport. By accessing our website and/or purchasing our products, you agree to the terms below. This disclaimer is governed by the laws of New South Wales, Australia and any commonwealth law that may apply.

1. Pawsport provides information and products intended for general pet care only. All content on this website is for informational purposes only and should not replace or be a substitute for professional veterinary advice, diagnosis, or treatment. Always consult a qualified veterinarian for your pet’s specific needs.

2. While we endeavour to ensure the accuracy and currency of information on our website, Pawsport makes no warranties or representations regarding the completeness, reliability, or suitability. You use this information at your own discretion and risk.

3. All Pawsport products are intended for responsible use under pet owner’s supervision. We are not liable for any injury, damage, or loss resulting from misuse, neglect, or unsupervised use of our products.

4. The content on this website does not constitute medical or veterinary advice. You should not rely on this information to make decisions about your pet’s health, dietary requirements, health routine or care plan, without consulting a licensed veterinarian.

5. Product results/outcomes may vary depending on your pet’s breed, size, age, health condition, and environment. Pawsport does not guarantee specific results/outcomes and disclaims liability for variations in individual experiences.

6. Pawsport is not liable for any allergic reactions, dietary sensitivities, or adverse effects. Always introduce new foods or products gradually and monitor your pet’s response. If in doubt, consult your veterinarian before use.

7. Nothing in this disclaimer excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (ACL). Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

8. To the extent permitted by law, Pawsport disclaims all liability for any direct, indirect, incidental, or consequential loss or damage arising from your use of our website, goods, products, or reliance on any information provided.

9. We strive to provide safe and quality products. However, pets should always be supervised and monitored during any use. Pawsport is not responsible for injury, damage or loss caused by unsupervised play, chewing or ingestion.

10. Product images and descriptions are for illustrative purposes only. Actual product colours, shapes, size, and/or materials may vary slightly due to manufacturing processes or screen settings.

11. Pawsport reserves the right to update, modify, or remove website content, product details, or policies at any time without prior notice.